If you’ve been to Lowe’s recently, you may have noticed a note on your receipt inviting you to take a survey. That’s Lowe’s way of getting feedback from real shoppers like you and me. By completing the Lowe’s survey at Lowes.com/Survey, you’ll not only help them improve future shopping experiences—you’ll also be entered into a monthly sweepstakes for a chance to win a $500 Lowe’s gift card.
I’ll break everything down so you know exactly how it works.
How to Take the Lowe’s Survey
Here’s a quick walkthrough of the process:
- Find your receipt – Look for the 18-digit survey ID number printed near the bottom.
- Visit the survey website – Go to www.Lowes.com/Survey.
- Select your language – The survey is available in English and Spanish.
- Enter the ID number – Type in the 18-digit code from your receipt.
- Answer the questions – Share your honest opinions about your store visit. You might be asked about:
- Cleanliness of the store
- Helpfulness of employees
- Product availability and selection
- How smoothly checkout went
- Join the sweepstakes – At the end, you’ll be asked if you’d like to enter. If yes, just provide your name, phone number, and email.
That’s it—you’re done. It usually takes less than 10 minutes start to finish.
What You’ll Get
Every completed survey gives you one entry into the Lowe’s monthly sweepstakes. Each month, one lucky winner gets a $500 Lowe’s gift card.
It’s worth entering if you shop at Lowe’s often—$500 can cover a lot of paint, tools, or home project supplies.
Eligibility and Rules
Here are the basics you need to know before entering:
- You must be a U.S. resident and 18 years or older.
- A valid Lowe’s receipt with an 18-digit survey code is required for the online entry.
- Each receipt equals one entry.
- Winners are chosen randomly each month.
- You don’t need to make a purchase to enter—you can also use the mail-in entry method listed in the official rules.
Why Take the Lowe’s Survey?
I always recommend doing these surveys for two main reasons:
- Your feedback matters – Whether it’s about customer service or finding the right tools in stock, Lowe’s uses this feedback to make changes.
- It’s a simple reward opportunity – It only takes a few minutes, and you could walk away with a $500 gift card.
For me, it’s an easy win. I’m shopping there anyway—so why not use the receipt to enter?
Pro Tips for Completing the Survey
Here are a few things I’ve learned that make the process smoother:
- Do it soon after shopping – The survey codes don’t last forever, so don’t wait too long.
- Use a stable internet connection – If your browser freezes mid-way, you may have to start over.
- Be detailed in your answers – The more specific you are about your experience, the more useful your feedback is.
- Double-check your contact info – This is how they’ll reach you if you win the gift card.
- Keep your receipt handy – Even after entering, it’s smart to hang onto it until the sweepstakes drawing is over.
Quick FAQ
Is Lowes.com/Survey legit?
Yes. This is Lowe’s official customer feedback survey and sweepstakes.
How often can I enter?
Every time you get a new receipt with a survey code, you can enter again.
How do I know if I’ve won?
Winners are contacted by phone or email after each monthly drawing.
Do I need to keep my receipt?
It’s a good idea to hold onto it until you’ve confirmed your entry is accepted.
More surveys?
👉 Looking for more survey rewards like Lowe’s? You might also like our guide for the Home Depot survey and plenty of other Customer Surveys.
41 thoughts on “Lowe’s Survey – Share Feedback at Lowes.com/Survey”
can’t do the survey . every i click to do so, it’s nothing there.
just a run around
On May 26, 2023, Dan in the electrical department of Lowe’s in Coeur d’ Alene Idaho, was polite, courteous, friendly, knowledgeable, efficient, and went out of his way to be of immeasurable and valuable service to me. Please be so kind as to inform him that this customer took the time to contact you with this praise and provide this information to his immediate supervisors as well as those up the corporate chain of command. He made you look good. Perhaps a little bonus might be in order.
Ruth at the Lowes at Mt. Pleasant SC
Store Number0539. Help me with my shopping for a lawn mower with her husband putting it together for me.
They didn’t give up until I received 2,2500 from Progressive when I applied for a Lowes account. Thank You Ruth and also your husband. Have a Blessed Life. Miss Regina from Charleston SC.
I just want to leave a comment about a great employee named Anita best at the Lowe’s in North Canton Ohio. I don’t want to fill out all these surveys. Why can’t you make it easy I just wanna give her a 10. She was really knowledgeable and very nice and I wanted to leave a comment and you make me go through all this rigmarole.
I wish to thank Cory,Trevor and Denver for there help with our purchase and loading of our purchase. Give these young men 5 stars for there help please. Thank you gentleman
Lowes Store #1151
Port Arthur, TX
I tried to take the survey on-line but the ID I submitted from my receipt was coming up invalid.
I wanted to thank Mike Bick Manager and Jonathan from the Utica NY Lowes for their fantastic service that went above and beyond. Mike made sure I got the exact grill I wanted and took the time to get it for me out back and help bring it to my car. Jonathan saw I needed help loading it and didn’t hesitate to come and help.
They represent the company very well and I will continue to do my shopping there.
Another great shopping experience today at your Tuscaloosa, AL store.
Mr. Abrams is always very helpful and pleasant. He is a real asset to your store.
Thanks Mr. Keith Abrams
Phil and Adam delivered my BBQ in exceptionally great fashion and I thank them for their
helpfulness after an extremely stressful experience of buying and getting delivery done
Hello everyone. Decided leave a comment about customer service. I shop recently at others Lowe’s store , but I love shop more at store : 4455 south Buckley rd, Aurora. The staff very nice, knowledgeable about product, solving quickly any issues right away and help with any questions you have . Specially , thank you, Mike and Karen
I will be back and bring my friend and family to this store
Thank you one more time
Lady Sailaja took very good care and excelent service today and gave gelp .!!!😍
great service at east york Lowes in york. Very helpful.
The young man that helped me today his name is Emmanuel he had told me he had only been working for lowes a few weeks. It was at store# 2609 in newport tn. Everytime I had a question there he was I was all over the store and he seemed to be there he even helped me with the cement that I needed and put it in my truck for me, if he didn’t know the answer to my question he found out, your company needs more associates just like that… thank you Emmanuel 😊
Store# 1625
We went in for father day sale and endmund in tools help us out we left with more then we planed lol
He know what he talking about and very nice
I went to talk to a manager about him and adrienne I think she a front end manager is such a sweetheart and told me this is the best way to get him a pat on the back and she deserves on also thank you 😊
Mr. Forehand in store #1644 was very helpful.He had a lot of knowledge about hot water heaters.I went to him twice in one day he was very kind and helpful both times.Thank you,Mr. Forehand! Milledgeville,Ga.
My sister and I went Lowes in Goldsboro, North Carolina to purchase a storm door. Carl Richardson, sale person, was so helpful and pleasant. Mr. Richardson informed us about special offers at Lowe. He was an excellent representative of Lowe. What a pleasure to do business with an excellent employee. By the I purchased the storm door. Thank you, Mr. Richardson!
I want to commend the fast and courteous service I always receive from Girish (spelling?) at terminal 7 in Raleigh’s Lowe’s garden shop on Grove Barton Rd. Even if there are 2 lines and his is longer, I’ll wait in his line for the pleasure of being served by Girish.
Cassie in paint was very helpful. A great asset to the McAlester Ok store.
I would like to say thank you to JAMAR from Antioch Lowes store ,very professional with knowledge. Thank you.
Last Saturday 3 great gals helped me. The survey only allowed a 7 maximum. I heard the employees don’t get credit if under 9 or 10. I gladly would have rated them that well. Cassie, Deb and Elizabeth gave top assistance!!
Had a great experience because of assistance from employee Ryan Liggitt at the Fayettevile store who assisted
me by going with me from his section in Hardware all the way to Garden to help me find hardware cloth, loaded a substanial quantity,then followeed me to check out then to parking lot pushing the heavy cart, then loading the merchandise into my vehicle. I am elderly, walking with a cane, and it was a tremendous help. Hugh Kincaid
Both Pam and Michael C. should be complemented on there service in Appliances at the Kingston store. Both Pam and Micheal C. went above and beyond my experience at Lowe’s quick and easy. This is my second time shopping for an appliance at Lowe’s. Excellent service and great products.
Both Pam and Michael C. provided me with excellent service in the Appliances this past weekend making my shopping experience pleasurable and easy. Both Pam and Michael provided me with information that I needed to know. Excellent service from Pam and Michael C.
I was in lowes at 0772 in Bradenton and everyone was so helpful especially Shermaine. He was funny and really sweet. I love shopping at Lowes
Went to Lowe’s in Dublin Ohio store #0755 in search of a electric pressure washer. I Talked to an Lowe’s associate over the department where the pressure washers were located by the name of Judy Long. Of all of the Lowe’s associates I have talked to over the years, Judy was by far the most knowledgeable. It is so disappointing when you ask for help in regard to an item you are interested in purchasing and it ends up that they new very very little to nothing, that what I ran into in the Hilliard, Ohio store. Thanks Judy for your help.
i placed an order to be delivered to a job sit received a phone call the day before to confirm
between 9 am and 1 pm .
but got a call at 12.45 telling me that they are rescheduling my order for tomorrow.
i had paid my guys to be at the job sit to receive the delivery. paid them for nothing
but the guys in the store are wonderful from pro Desk in your PARAMUS store #2431
Mr. KEVIN and Mr. PAT from pro desk took care of my order they are great so happy to deal with them.
Regards.
JOEY H
Visited Lowe’s Orange City Fl. Had a wonderful cashier (Janice). Have tried to leave a survey on several different sites including Lowes.com/survey. Approx 20 different survey’s pop up. Didn’t know I had to subject myself to computer theft or virus
Also didn’t realize when I wanted to reward an excellent employee it would take an act of congress. As usual Lowe’s didn’t live up to expectations.
If you want to reward your employees please get a site that the customers can get into without having a Computer Science degree. Please don’t read this and laugh saying this person certainly doesn’t know computers I have several Major degrees.
Joan, I agree with you 100%. I live in a small rural area north of Sacramento, CA and I simply wanted to recognize an employee who was helpful and it was such a daunting problem I just gave up.
Went to my neighborhood store # 1909 a nice young lady helped me locate the Rejuvenate floor products; sadly I didn’t get her name, but I did get the name of the person who checked me out, Percy very professional and friendly . I always find what I need at my store and I enjoy shopping here.
11.30 shopped store #759 had good and bad shopping experience. I had to visit the store three times to get help buying a Weber Barbecue. On the third visit salesperson Tenesha and her manager, Brian were extremely helpful and professional. After purchasing noticed I did not receive a Military discount on the entire purchase just on a couple small items. I plan on visiting customer service when time avails.
I went to the Lowe’s store in Malden Mass and one of the employees approached me her name was Alex, and I have to say she was fantastic, extremely helpful, and I watched as soon as she finished helping me she searched out another Patron and started helping them oh, you usually don’t get that type of satisfaction from the big stores
leaving a survey or comment is a pain in the A–. Holy cow. if you want mt feedback this has to be alot easier
I had a wonderful experience at Lowe’s Owings Mills MD 21117. Mr. Micheal was very very helpful. I rate him and Lowe’s a ten. Thanks
Randall Davis was very helpful in finding the items that I could not find but knew was in the store. told me if I could not find it to come back to him and he would find it. Very polite and pleasant gentleman. Kellie waas helpful at the self service check out when it kicked me out of the finish and pay. It was nice to have a person there to help and take away the stress,
Gary at the Midland Lowes was a great help to fine something another worker said you didn’t have or carry! Gary saved me from a new sander. Thank you Gary!
i was in your store (1642) to purchase a pergola. A find young man helped me with the purchase. His name was Matt Vinsman. I have some back problems, and he saw me with a crane came to help me. You should be proud of this young man. I give him out of 0 – 10 with 10 super good. You could see he care for the customers. I am 72 yrs old and it is good to see young people have brought up with values. Thank you.
Nicole is such a hard worker she answers the phone very professionally and gets the order out quick. I order a lot in curbside just about every week. She always greets me at my car and tells me to please come back and visit
Never anymore than 2 cash registers open. No matter how many people are in the store. Lanes are constantly closed due to forklifts. Poor help!
Great service at store 2894 had a problem with the new stove and I couldn’t ask for better service from Harmony and Cassidy . Date of service was evening of April 15
I had bad service at the Fayetteville ha store on Glynn. I waited on a order all day. When I called put on eternal hold. I will never buy from you again. I will get a credit for my purchase
Hi, would like to complete a survey but was unable to spend money because the store manager could not find someone to help me. How do I let Lowes know of the problems I had?
My thoughts are these I’ve been working with the East side Lowe’s in Evansville Indiana from the day they opened. Mainly with the people in commercial sales, but through out the store have been there for me and those that have worked for me and with me, I have 42 plus years in home construction and consider a lot of these people friends. Brenda Sara Mark ,Steve, Taresa Indi Terry Nate, Pat ,Arron and Dusty . These are a few of the friends I work with at Lowe’s and I deserve recognition for their outstanding service to those of us who make a living at this type of work, for me it’s been a passion and they’ve been been there to help , I say thank you from the heart